VITAS GmbH
About us
Our AI-powered platform for virtual phone assistants enhances customer service by automating calls, improving efficiency and ensuring data security without the need for foreign third-party providers. It supports staff across various industries, from healthcare sector to public sector, by automatically handling requests such as prescription orders or appointment scheduling and presenting all relevant information in a structured, text-based format on the platform.
Address
Zollhof 7
90443 Nuernberg
Germany
E-mail: kontakt@vitas.ai
Phone: +49 911 14896996
Internet: www.telefonassistent.de
Lorenzer Str. 31
90402 Nuernberg
Germany
Phone: +49 911 14896990
Contact person:
Products & Services
With the AI-powered VITAS phone assistant, calls can be easily automated.
The assistant uses artificial intelligence to automatically process calls, request information and answer questions. The call details are recorded in text form directly on the VITAS platform.
VITAS telephone assistance: SaaS & no-code
Easily accessible via the Internet browser - no installation necessary.
Intuitive operation - immediately ready for use even without prior technical knowledge.
Individually customizable - Every business is unique, just like the telephone assistant, which is perfectly tailored to your needs.
Flexibly configurable - call reasons and query data can be customized and managed independently at any time.
Configuration
Individualization with No-Code (Drag&Drop)
Go-Live via call number forwarding
Pre-trained Question types and modules
VITAS answers your call
With our self-developed NLP /NLU framework based on Deep Learning
The phone calls are hardly distinguishable from a human being
Call results
Transcription of the call and Audios of individual answers
Ticket creation with structured data extraction or Full automation with integrations to calendar
