Web Summit 2023German Exhibitors Blinkin
Blinkin
Booth number: E230-B3-T3.04
blinkin.io
About us
Reshaping how humans interact with the world, fuelled by Multimodal AI.We’ve never met anyone who likes to talk to a hotline or read a manual. Have you?
At Blinkin, we’re putting an end to frustrating support interactions for customers and hotline agents - and empower self-service on the spot.
Blinkin enables companies to build end-to-end companion experiences which guide people to solve technical problems on their own. And with the hotline agents as backup whenever needed. All on one platform, boosted by multimodal AI.
Let’s reshape customer experiences together and give people the support they deserve!
Blinkin’s journey of ‘Giving the World a Help Button’ is co-funded by the European Innovation Council.
Address
Blinkin
Raphaelweg 5
85625 Baiern
Germany
Phone: +49 175 2075133
Raphaelweg 5
85625 Baiern
Germany
Phone: +49 175 2075133
Contact person:
Josef Suess
Founder
E-mail: josef@blinkin.io
Phone: +49 175 2075133
Roland Pajunk
Business Development
E-mail: roland@blinkin.io
Phone: +49 160 7873100
Products & Services
Blinkin Studio: Companion Experience Builder for companies and content creators; intuitive no-code environment for authoring and publishing visual guides; AI-assisted content curationBlinkin Blinks: Step-by-Step Companions built in Blinkin Studio for professionals or consumers to help them solve real-world challenges, e.g. how to operate home appliances or how to configure a heating system; web application with optional AI, LLM & Computer Vision assistance to analyse, resolve and record service cases in real time
Blinkin Helpdesk: Human-to-Human Chat and AR Video Call support as seamless extension of the self-service experience, e.g. when a self-help attempt with a Blinks companion needs live verification